Business Operations Lead
As the Business Operations Lead for JLABS @ Shanghai, Xinpei coordinates the office operations for JLABS @ Shanghai and all the companies within. In this role, she promotes and manages business and financial efficiencies in addition to supporting the JLABS environment to be “the best place to work in China.” She is responsible for ensuring customer satisfaction through the effective management of the site operations in Shanghai, including the implementation and delivery of customer facing operating systems, processes, and policies that support management reporting, communications, data management, organizational planning and various business functions. As a key point of contact, Xinpei develops and sustains business relationships with companies residing in JLABS @ Shanghai including gaining and maintaining the respect of the scientific community.
Prior to joining JLABS @ Shanghai, Xinpei was a professional in the non-profit sector where she mainly worked on fundraising, donor care, marketing, operations, communications, human resources and program development/implementation. Most recently, Xinpei was the Resource Development and Communications Officer at Habitat for Humanity China.
Xinpei completed her bachelor’s degree in Social Work from Beijing University of Technology and she holds a Master’s in Social Work from the University of Pittsburgh.